Planning to visit Singapore? The SG Arrival Card is probably one of the most important things to take care of before the start of your journey. But worry not: this full article will guide you through the process along with the latest updates in 2024-25 to make your entry to the Lion City smooth and hassle-free.
What is an SGAC?
An SG Arrival Card (SGAC) is a digital form that replaced the paper-based Disembarkation/Embarkation card in 2019. As of 2022, it is mandated for all travelers entering Singapore except for Singapore Citizens and Permanent Residents.
When Should You Submit the SG Arrival Card?
On a bright note, SGAC may be submitted up-to 3 days before arriving in Singapore. My recommendation here is, the minute your flight details are confirmed is when you should submit. To provide travelers with greater planning flexibility, submission was extended from 72 hours.
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SG Arrival Card: Step-by-Step Submission Process
1. Access the Official Platform
Enter the ICA’s Official SGAC e-Service or download the ‘SG Arrival Card’ mobile app from your device’s app store.
2. Prepare Your Documents
Before starting, have these ready:
- Details of your passport
- Flight itinerary
- Accommodation detail(s) in Singapore
- E-mail id
- Travel history (applicable if need be)
Vaccination certificates – which are not mandatory as of 2024 but a good documentary evidence to keep with you.
3. Fill out Your Personal Information
- Fill in your name as stated on your passport.
- Fill in your nationality and passport number.
- Provide your date of birth.
- Insert your email to confirm receipt.
4. Input Travel Details
- Enter the flight number.
- Specify the arrival date and time.
- Specify length of stay.
- Include details of accommodations in Singapore.
5. Health Declaration
While Singapore has in 2024 lifted almost all restrictions due to Covid-19, it still requires the declaration of any serious health conditions or symptoms.
6. Review and Submit
- Double-check the information you’ve entered.
- SUBMIT your form.
- Keep the confirmation email-safe, as you will need it for reference.
SG Arrival Card: Important Updates for 2024-25
- Extended Submission: The submission period for the SGAC has been lengthened, allowing the traveler to do so within a window of 3 days prior to the estimated arrival.
- Digital Review: Singapore has adopted a more rapid digital verification system that expedites immigration procedures for travelers already possessing pre-submitted SGACs.
- Multiple Entry Option: For repeat travelers, you may now submit multiple entry declarations in advance for several trips into Singapore.
- Integration with SafeTravel Platform: The SGAC has seen greater interoperability with SafeTravel, Singapore’s travel documentation management scheme.
SG Arrival Card: Pro Tips for a Smooth Submission
- Remember to keep your submission number and confirmation email
- Take a screenshot of your confirmed submission
- Have access to a digital copy offline
- Each family member, including children, must submit separate SGACs
- Use the latest version of your web browser to ensure good experience
Common problems and solutions
- System Timeout: If a timeout occurs in your case, clear the browser cache and start again. In fact, the system usually runs best outside of normal working hours.
- Missing confirmation email: Check your spam folder first. If checking spam does not work, otherwise, you can retrieve your submission via your passport number on the official website.
- Information update needed: If you need to update any information post-submission, you shall submit another SGAC, and the latest submission will always overwrite the previous one.
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Wrap-Up
Submitting your SG Arrival Card doesn’t have to be stressful. By following these steps and keeping track of the latest updates, you’re setting yourself up for a smooth entry into Singapore. Remember to submit your SGAC within the valid time frame, and keep your confirmation handy during your journey.
For the most up-to-date information and official guidelines, always refer to the Immigration & Checkpoints Authority (ICA) website.
Safe travels, and enjoy your time in Singapore!
